Companion Agreement

1. Parties and effect

This Agreement is made between Công ty TNHH Công nghệ AnPuPu ("AnPuPu", "we"), operator of the ThueMi platform (thuemi.com), and the user who registers to provide companion services ("you", the "Companion").

It takes effect when you accept it during Companion sign-up (version 2026-10-01); we record the time, IP address and device. It applies together with the Terms of Use, Community Guidelines, Payment, Cancellation, Refund & Dispute Policy, Content & Intellectual Property Policy and Operating Regulation. When it changes, you must accept the new version to keep receiving Bookings.

2. Independent status

• You are an independent service provider, not an employee, contractor or agent of AnPuPu. This Agreement does not create an employment, agency or joint-venture relationship.
• You decide whether, when, for whom and at what price you provide services, within the Platform's rules. AnPuPu does not assign work, set working hours or pay wages.
• The service contract for each Booking is between you and the Customer. AnPuPu is the intermediary platform: it provides the tools, collects payment through Escrow, makes payouts and handles complaints.
• You bear your own costs (travel, clothing, equipment, internet) unless the Customer agrees to cover them in the Booking.

3. Eligibility

1. You are at least 18 years old and have full legal capacity.
2. You complete identity verification: photos of both sides of a valid ID document (citizen ID card, old ID card or passport) and a portrait for face matching. Each ID document can be linked to only one Companion account.
3. Your profile is approved by a moderator (target: within 24 hours).
4. You are not on the list of permanently banned accounts.

We may require re-verification periodically, when your profile photos change significantly, or after a suspicious report. Profile photos must be of you and match your verified face.

4. Profile and Packages

4.1 Profile

• Photos (up to 6), intro video (up to 30 seconds) and voice sample (2 to 60 seconds) must be of you, recent, and not edited so that you are unrecognisable. All files are moderated before being shown publicly.
• Information about your age, height, area, languages and interests must be truthful.
• You publish your "OK / Not OK" boundaries (e.g. holding hands, drinking alcohol, staying out after 10 p.m., photos posted on social media). Boundaries are part of every Booking.

4.2 Packages

• Each Package must clearly state: category, format (in person or online), unit and price, minimum duration, what is and is not included, extra costs and who pays, and service area.
• The displayed price is your committed price. You may not demand money outside the Booking, except clearly stated extra costs accepted by the Customer.
• Packages may describe only lawful, non-sexual social companionship. Packages with sexual innuendo, "extra services" or "overnight" wording will be removed and the account banned.
• You may pause a Package or hide your whole profile at any time; accepted Bookings must still be performed or cancelled under the policy.

5. Available-for-hire posts

• You may publish Available-for-hire posts to announce free time slots, each linked to one of your active Packages.
• Requirements: your profile is active, public and verified. Each slot is at most 24 hours, within the next 14 days; at most 5 open posts at a time.
• Customers book from the post at the Package price. Close the post when you are no longer free; accepting a Booking from a post and then cancelling counts as a cancellation.
• Phone numbers and links in the notes are masked automatically.

6. Offers on Looking-to-hire posts

• You may send Offers on suitable Looking-to-hire posts: price, scope, time and a short introduction.
• You may edit or withdraw an Offer until the Customer accepts it. Once the Customer accepts and pays, the Offer becomes a Booking you have accepted; you cannot change the price or withdraw.
• Do not send mass or irrelevant Offers, or Offers designed to lure Customers off the Platform.

7. Accepting Bookings and responsiveness

• You choose how each Package accepts Bookings: manual confirmation (you have 12 hours to accept or decline) or Quick accept for online Bookings while you are online (you have 3 minutes). Instant Book without confirmation will be open only to eligible Companions, when available.
• If the deadline passes without a response, the Booking is cancelled automatically and the Customer is refunded 100%. Your response rate and response time are shown publicly on your profile.
• You may decline any Booking without giving a reason.
• Once you accept a Booking, you commit to arrive on time, check in when you meet and check out at the end; for online Bookings, join the room on time and deliver the agreed scope.

8. Fees and payouts

8.1 Platform fee

The rate for each Booking is shown before you accept it or send an Offer. We announce changes to default rates at least 7 days in advance; changes do not apply to Bookings already accepted.

8.2 Escrow and release

The Customer's payment is held by AnPuPu in Escrow. Once the Booking is completed and the dispute window (24 hours in person, 2 hours online) passes without a dispute, the amount after fees is credited to your balance. If there is a dispute, the funds are held until a decision is made.

8.3 Withdrawals

• You withdraw to a bank account or e-wallet in your own name, matching your verified name.
• The minimum withdrawal, payout schedule (e.g. T+1 or weekly) and any instant-payout fee are shown in the app.
• We may hold or deduct payouts where: there is a dispute, a refund to the Customer has been decided, fraud is suspected, or a competent authority so requests.

9. Tax

• Income from companion services is your income. You are responsible for declaring and paying personal income tax and any other taxes as required by law.
• Where the law requires e-commerce platform operators with a payment function to withhold, declare and pay tax on behalf of individuals doing business on the platform, AnPuPu will withhold the corresponding tax from your payouts and provide withholding documents as required.
• You agree to provide the information needed (full name, personal identification number or tax code) for AnPuPu to meet its tax and reporting obligations to state authorities.

10. Conduct and boundaries

You agree to:

1. Follow the Community Guidelines. Never offer, suggest or accept any sexual activity; violations lead to a permanent ban and referral to the authorities.
2. Meet only in public places or at organised events stated in the Booking; never at private homes or hotel rooms.
3. Not share your phone number, social media or bank account, or accept payment outside the Platform, before the Booking is completed; not lure Customers to rebook off the Platform.
4. Not drink excessively or use illegal drugs during a Booking.
5. Not record, film, photograph or post images of the Customer without consent.
6. Keep confidential any personal information about the Customer learned through a Booking.
7. You always have the right to refuse requests that cross your boundaries and to end a meeting if you feel unsafe. Use SOS, reporting and location sharing; we recommend turning on location sharing for every in-person Booking.

11. Cancellations, no-shows and reliability score

• If you cancel an accepted Booking → the Customer is refunded 100%; you lose reliability score.
• Cancelling less than 12 hours before the start, or not showing up, carries a heavier reliability penalty. Repeated cases may lead to restrictions on accepting Bookings, reduced visibility, loss of badges, suspension, and deduction of compensation ThueMi paid to the Customer because of your fault (e.g. compensation vouchers), to the extent permitted by law.
• Cancellations due to force majeure, or for safety reasons with a valid report, are not penalised.
• Customer no-show: you must check in at the correct location and wait 15 minutes; the payout is handled as a Customer cancellation under 12 hours.

12. Content and images

• You keep the rights to your photos, videos and voice, and grant AnPuPu the right to use them to operate the Platform under the Content & Intellectual Property Policy.
• We may feature your public profile within the ThueMi website and apps. Your images are used in advertising outside the Platform (social media, press) only with your separate consent.
• Do not post pornographic or sexually suggestive content, other people's photos, images of children, or third-party logos or trademarks without permission.

13. Suspension and termination

• You may stop providing services at any time by hiding your profile; to end this Agreement, request removal of your Companion role or delete your account after completing or cancelling any outstanding Bookings.
• We may suspend or terminate under the enforcement ladder in the Community Guidelines, including automatic suspension after 2 independent serious reports within 30 days.
• On termination, your valid balance is paid out after deducting refunds, open disputes and any tax to be withheld. Funds linked to unlawful conduct may be held for the competent authorities.

14. Liability

• You are responsible to the Customer and under the law for the services you provide and your own conduct.
• You will compensate AnPuPu for damage and reasonable costs arising from your breach of this Agreement or the law, to the extent permitted by law.
• AnPuPu does not currently provide insurance for Companions. You should consider taking out personal accident insurance.

15. Governing law

This Agreement is governed by Vietnamese law. Disputes are preferably resolved by negotiation; failing that, either party may bring the matter before a competent court in Vietnam.

16. Contact

• Companion support: to be updated
• Hotline: 0969 866 669
• Address: to be updated